Our Team

Merchant’s First has a superior leadership team. Our staff has years of experience in payment processing, and can help you get started on your payment processing solutions.

Troy Calderwood - CEO

With over 18 years of Executive Management experience, Troy has served as CEO and CTO of two different companies. Troy brings tremendous knowledge in the area of leading-edge software and hardware development. He also has experience in financial budgeting and operations. Troy oversees all operational and financial facets of the MFPS.

Keith Dougan - President

With more than 20 years of sales, management and operations experience, Keith offers an invaluable expertise to MFPS. Before starting the company, Keith served as President of a company in the telecom industry and most recently was the Business Development Manager for another Independent Sales Organization. Keith is responsible for overall management of sales and operations for the company.

Tim Miller - Vice President

Tim brings more than 20 years of professional sales experience to MFPS. He began his career beating the pavement going from retailer to retailer selling the nations most famous chocolate bar. His experience also includes software and technology sales. Today, Tim is responsible for the overall management of the business development department at MFPS.

Taryn Robbs - Office Administrator

Taryn is a High School Graduate from Mill Valley High School. She attended classes at Johnson County Community College for Business Administration. During the Summer in high school she worked as an Office Assistant at Zen-Tel and X-Com Communications. She is ServSafe Certified and has worked as a Sales Associate for Wal-Mart, Orscheln Farm & Home, and Dick’s Sporting Goods.

Shelly Heupel - Business Development Manager

At MFPS, Shelly is responsible for the Inside Sales Group.